Privacy Policy

At Bathlux, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while visiting our website or purchasing our products.

Information We Collect

• Personal Information: Name, email address, mobile number, billing address, shipping address, and other information provided while placing an order or contacting us.
• Payment Information: Payments are processed securely through trusted payment gateways. Bathlux does not store your debit card, credit card, UPI, or banking details.
• Device & Usage Information: Browser type, IP address, device information, pages visited, session duration, and website usage analytics.

How We Use Your Information

• To process and deliver your orders.
• To provide customer support and respond to your enquiries.
• To send order confirmations, shipping updates, invoices, and important service notifications.
• To improve our products, website performance, and customer experience.
• To prevent fraud, unauthorized access, and security threats.
• To send promotional offers or newsletters only if you choose to receive them.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only with trusted partners such as payment gateways, courier companies, logistics providers, and technology service providers strictly for order processing and business operations.

Data Security

We use appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Cookies

Bathlux uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyse website traffic, and improve website performance. You may disable cookies through your browser settings; however, certain website features may not function properly.

Your Rights

• You may request access to the personal information we hold about you.
• You may request correction or updating of inaccurate information.
• You may request deletion of your personal data where legally applicable.
• You may opt out of promotional emails and marketing communications at any time.

Third-Party Services

Our website may contain links to third-party websites or services. Bathlux is not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies.

Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us through our Contact Page or email us at info@bathlux.in .